AI receptionist for professional services

A 24/7 AI receptionist for service enquiries and appointments.

MadeAgentic helps clinics, law firms, agencies, accountants, therapists, and other service businesses answer routine questions, collect details, and prepare the next human conversation.

30-day free trial. No credit card needed.

76%
of nearby mobile searches lead to a business visit within a day
Your agent will: greet high-intent local visitors immediately and guide them to the right service or appointment.
Source: Google/Ipsos local search study
28%
of nearby mobile searches result in a purchase
Your agent will: turn urgent intent into a captured enquiry, booking request, or prepared follow-up.
Source: Google/Ipsos local search study
24/7
front-desk coverage for service enquiries on your website

Why it matters

The website gap this agent closes.

Enquiries arrive when your team is busy

Your team loses enquiries when no one is available to respond quickly.

Good enquiries wait, cool down, or go elsewhere.

Forms do not prepare appointments

Reception and sales staff repeat the same answers instead of handling high-value work.

Staff start every follow-up from scratch.

Reception work repeats itself

Visitors need reassurance before they submit a form or call during office hours.

Expensive human time gets spent on routine first response.

Northstar Tax Assistant
Callback intake for bookkeeping cleanup
Demo

Guided callback intake flow

Watch a service business answer questions, then capture name and phone.

Here, the widget belongs to Northstar Tax & Accounting, a fictional local service firm. The assistant answers the enquiry, bridges into guided name and phone fields, then prepares a callback-ready handoff for the office.

Northstar handoff
Callback-ready intake
Service need
Current system
Backlog
Phone captured
Name captured
  • Bookkeeping cleanup before tax season
  • QuickBooks Online, five months behind
  • Phone and name captured via guided verifier

The same conversation can do more than collect contact details

Contact capture is what you just watched. Depending on the visitor, the agent can also open booking, share prep resources, collect payments, or route to events — all from the chat.

Agent workflow

What the AI agent gets done on your website.

Configure the objective, knowledge, and boundaries once. The agent then adapts the conversation to each visitor instead of forcing them through a rigid tree.

Step 1

Welcome visitors and understand the reason for the enquiry.

Step 2

Answer common service, pricing, availability, and process questions within your boundaries.

Step 3

Collect name, email, phone, and context so the team can follow up properly.

Step 4

Forward a callback-ready summary when a human should take over.

Action skills

Skills the agent can open when the next step makes sense.

The conversation qualifies intent first. Then the agent can capture details, open booking, share a resource, or trigger a supported action without sending visitors through a static form.

Live
Capture phone first, then name, for a callback-ready enquiry.

Guided name, phone, and email capture

Turn the chat input into a focused contact field when details are needed.

Live
Book a consultation after the service need and urgency are clear.

Cal.com and Calendly booking

Offer appointments inside the chat when your scheduling workflow supports it.

Alpha
Link to a tax-cleanup checklist before the office calls back.

Resource Library

Drop links to prep instructions, intake guides, or service pages while the conversation is active.

Alpha
Take a deposit for a paid advisory session after qualification.

Stripe Payment

Collect consultation fees, deposits, or fixed service payments when appropriate.

Alpha
Offer a tax-season workshop ticket instead of a private callback.

Eventbrite

Route visitors to seminars, clinics, classes, or local workshops.

Why not just use what you have?

Forms, phone services, and hiring each solve only part of the problem.

Most tools handle one step well but leave the rest to you. MadeAgentic covers greeting, answering, qualifying, capturing, and routing in one flow.

Contact form

Too passive and low-context.

Starts the conversation and collects useful details before asking for contact info.

Phone-only answering service

Handles calls, but may miss website visitors who prefer typing or browser voice.

Works directly on the website with voice and text so visitors never have to call.

Human receptionist

Valuable, but coverage, cost, training, and handoff remain manual.

Handles routine first response 24/7 and summarizes when a human should step in.

Generic chatbot

Answers FAQs but may not collect intake or prepare appointments.

Follows service-specific objectives and routing rules for intake and booking.

Business outcomes

More useful conversations from the traffic you already have.

Fewer missed enquiries from evenings, weekends, and busy periods.

Better prepared consultations with structured visitor context.

Less repetitive front-desk work without hiding your team behind a form.

Built for service businesses

Works for the professional services that rely on appointments and intake.

Start with the path closest to your business, then tune the agent around your real questions and next steps.

Law firms

Capture intake context and route potential matters without giving legal advice.

Clinics and dentists

Answer routine appointment and process questions and prepare patient enquiries.

Therapists and wellness

Handle first response and appointment interest with careful boundaries.

Accountants and advisors

Collect tax, bookkeeping, or advisory enquiry context before follow-up.

Agencies and consultants

Qualify service enquiries before the first sales conversation.

What you get back

One good appointment can justify a lot of first-response automation.

No tool can guarantee a booking. The practical question is simpler: if one prepared appointment is valuable, your website should not wait passively for a form submission.

Catch enquiries after hours

Catch enquiries that arrive after hours, during appointments, or while your team is with clients.

Reduce repetitive work

Reduce repetitive front-desk work so humans focus on consultations, not routine answers.

Learn from visitors

Learn what visitors ask before they book, then turn those questions into better website and service copy.

Simple pricing

$99/month

30-day free trial. No credit card needed.

Unlimited conversations
Voice + text widget
Custom qualification questions & objectives
Guided name, phone, and email capture
Slack & email notifications
Conversation summaries & data extraction

FAQ

Common questions

Can the AI receptionist give professional advice?

The agent should be configured to answer approved business and process questions, collect context, and guide visitors to the next step rather than replace licensed professional advice.

Does it work for local service businesses?

Yes. It is useful when your website gets enquiries, appointments, consultations, quotes, or recurring questions that can be handled before a human follows up.

Can visitors talk instead of typing?

Yes. MadeAgentic combines voice and text in one website widget so visitors can use the interaction style they prefer.

Can it book appointments?

Yes, when your setup uses a supported booking workflow such as Cal.com or Calendly. If your scheduling is handled internally, the agent can instead collect name, phone, and enquiry context for a prepared callback.

Can it collect intake details?

Yes. You can configure the agent to ask service-specific intake questions and summarize the context for your team.

How is this different from an answering service?

An answering service typically handles phone calls. MadeAgentic lives on your website and supports both voice and text, so visitors can engage without calling.

Is it safe for law, healthcare, therapy, or financial services?

The agent should be configured to answer approved business and process questions and route to a professional when needed. It should not provide legal, medical, financial, or clinical advice.

What happens when a human needs to step in?

The agent captures context, contact details, and the reason for the enquiry, then your team receives a summary for follow-up.

Give your service website a real first response.

Generate a first draft from your website, tune the intake questions, and test the conversation before visitors see it.

$99/month · 30-day free trial. No credit card needed.